Terms of Use

1. The agreement

Knocklet is run by Solutas Labs, LLC, an Ohio limited liability company (“we”, “us”). It is the website at knocklet.com, the owner console at app.knocklet.com, and the Knocklet iOS app, together “the service”. By using any of them you agree to these terms, and to the Privacy Policy, which is part of them. If you don’t agree, don’t use the service.

2. What Knocklet is

Knocklet is a summon button. An owner puts a code on a door; whoever is waiting presses it when they’re ready; the owner is told, once, on their phone. The service is young, and it may change or close.

3. What Knocklet is not

Every page in the product carries this sentence, and it is a term of this agreement, not a caption:

Not for emergencies. Knocklet is for “I’m ready for you” only, and there’s no guarantee a message arrives.

A press writes a record, and Knocklet makes a best effort to notify the room’s owners. There is no promise that a notification arrives, arrives promptly, or is seen. Do not use Knocklet anywhere a missed or late press could put a person’s safety, health, property, or legal standing at risk. It is not a nurse-call system, a dispatch system, or a safety device, and it must never stand in for one.

4. Accounts

Owner accounts are made with an email address, and holding one means you are eighteen or older. Sign-in works by a code sent to your email, so anyone who can read your email can sign in as you: keep that mailbox safe. You are responsible for what happens under your account, including the room codes you print and hand out. We may suspend an account or a room that breaks these terms or puts an unreasonable load on the service.

5. Pressers

A room page asks for no account and no name, so pressing the button is how these terms are accepted where there is nobody signed in to accept them; the room page says so beside the button. Pressing ties the browser to an anonymous session that the room’s owner may end at any time. The service is not directed to children under thirteen. Codes rotate and rooms close, and nothing in these terms entitles anyone to keep access to a room.

6. Subscriptions

Parts of the service are paid. The price and what it buys are shown before you subscribe; billing runs monthly, in advance, through Stripe, and a subscription renews on its own until you cancel it. Cancel in the console whenever you like: cancelling stops the renewal, the time already paid for runs to its end, and partial months aren’t refunded unless the law where you live says otherwise. If a price rises, owners get an email at least thirty days before it reaches them.

7. Your content

Room names and the short messages typed with a press stay yours. You give us the license we need to host them, store them, back them up, carry them through the processors the Privacy Policy names, and show them to the people the service shows them to, and nothing more.

8. As is

The service is provided as is and as available, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure.

9. Liability

To the fullest extent the law allows, Solutas Labs is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, data, or goodwill, arising from your use of, or inability to use, the service. Our total liability for all claims, taken together, will not exceed the greater of one hundred U.S. dollars and what you paid us in the twelve months before the first claim.

10. Indemnity

If you hold an owner account, you will indemnify and hold Solutas Labs, its members, employees, and agents harmless from claims, losses, and costs (including reasonable attorneys’ fees) arising from your use of the service or your breach of these terms. This section asks nothing of pressers.

11. The app and Apple

These terms are between you and Solutas Labs, not Apple. Apple has no obligation to maintain or support the app, and is not responsible for the service or for any claim about it, including product liability, a failure to conform to a legal or regulatory requirement, consumer protection, and a third party’s claim that the app infringes its intellectual property. If the app fails to meet a warranty, the most Apple owes you is a refund of what you paid Apple for the app, which today is nothing. You represent that you are not in a country under a U.S. government embargo or one the U.S. government has named a state sponsor of terrorism, and that no U.S. government list of prohibited or restricted parties carries your name. Apple and its subsidiaries are third-party beneficiaries of these terms as they apply to the app, and may enforce them against you.

12. Ending it

You can leave whenever you like: deleting your account in the console ends this agreement, and your data goes with it the way the Privacy Policy says. We can end it too, under §4. Sections 3, 8 through 11, and 13 outlive it.

13. Governing law

These terms are governed by the laws of the State of Ohio, United States, without regard to its conflict of laws rules. Any dispute over them or the service belongs in the state or federal courts sitting in Hamilton County, Ohio, and you consent to their jurisdiction and venue.

14. The fine print

If a court strikes part of these terms, the rest stands. Letting a term go unenforced once doesn’t waive it. You may not assign these terms; we may, as part of a sale of the business. These terms and the Privacy Policy are the whole agreement between us about the service.

15. Changes and contact

We may change these terms; the date at the top moves when we do, and using the service after a change accepts it. When a change is material, owners hear about it by email before it takes effect. Questions go to hello@knocklet.com.